Information Systems

Warehouse Management System

Manhattan Associates Warehouse Management System iSeries which resides on an IBM platform provides Costa Logistics and its clients a reliable and scalable solution.

Manhattan Associates Warehouse Management System (WMS) is the leading software in the industry. WMS manages a wide range of processes associated with receiving inventory into the warehouse, tracking it, and shipping it to customers. It also has many functions for managing the work in the warehouse, including wave generation processes.

WMS manages the day-to-day operations of the warehouse and easily integrates with other business applications, such as order processing systems, which perform high-level order allocation and forecasting and retain shipping histories.
It also provides order verification processes, which ensure 100 percent order accuracy. You can enter routing guide information in Warehouse Management, as well as carton size, weight, and cube information.

Flexible and stable architecture on the IBM iSeries allows us to easily implement the software to address specific your requirements without making expensive code modifications to the base product. This configurability reduces costs and implementation time, while it also simplifies the upgrade process.

 

Supply Chain Intelligence (SCI)

 

Manhattan Associates Supply Chain Intelligence provides a comprehensive KPI reporting and report publishing tool enabling sophisticated reporting of performance internally and to the client across multiple sites. This is vital for establishing an internal focus on performance and cost, and for providing timely and accurate information to clients. SCI has powerful capabilities for:

• Automated KPI Reporting.
• Dashboards.
• Performance Scorecards.
• Custom Reporting.
• Ad-hoc Queries
• Pro-active event and alert management
• Detail analytics including advanced charting and graphing capabilities, integration with MS Office and mobile access via Blackberry, Windows Mobile or Symbian.

 

Using the latest IBM server technology and based on an Oracle Data Warehouse, dashboard reporting gives a snapshot of our performance within each of the Distribution Centers, both at a macro and micro level. With the ability to drill down by state, distribution centre; client and further by functional area or store, graphical charts are available based on current and historical data, which makes for easy trend and performance analysis. The ability to export reports as PDF, Excel for further analysis, allows both our client, and Costa Logistics to make more informed decisions to improve operational productivity.

 

Supply Chain Intelligence gives us insight into the performance of our supply chain. With easy-to-read, customizable reports presenting powerful analytics, we can monitor the performance of key elements of our operation over time from one intuitive workbench. For critical events, Supply Chain Intelligence will send an alert to an email, BlackBerry, mobile phone so we know when key conditions or exceptions are about to occur and we can respond quickly to avoid trouble.

 

It allows us to share data, alert functions, views and reports across our business and with our customers and partners. We are able to specify who receives which capabilities and distribute the information across the Web, through Microsoft Office (Microsoft Excel, PowerPoint or Word) or to BlackBerry devices without needing to specially reformat the data for the BlackBerry's smaller form-factor.

 

For our operational management users who need to quickly get access to information not part of a standard view they are able to quickly and easily perform ad hoc querying of any data within SCI's extensive data warehouse.

 

Combined with operational visibility and event management, Supply Chain Intelligence offers us even greater ability to manage our logistics operations efficiently and quickly by providing the insights and capabilities we need.

 

This level of service increases our businesses agility and adaptability within our marketplace by improving productivity and customer service.

 

Billing Management

Manhattan Associates 3rd Party Billing is an absolute necessity for clients to provide accurate billing information out of our system. The base customer expectations of  a 3rd Party Logistics Provider are:

• Billing based on flexible contracts.
• Track and bill based on storage and activity.
• Varying of billing based on level of service.
• Total invoices broken down by site and service.
• Ability to record and invoice for on-line non-system tasks.

Needless to say complete and sophisticated reporting, and the ability to invoice clients accurately based on contract rates and activity is a capability we currently have.