Value, Safety & Satisfaction
Our Mission and Vision are made real through our
commitment to Values, Safety and Satisfaction.
Values
The key to Costa Logistics' success has been our focus on
creating a culture of good character and performance excellence
through:
- Development and recognition of good character.
- Strong emphasis on recruitment to management development.
- Belief that good character determines success.
- Hiring for character and training for skill.
Costa Group Core Values
Determination
We act decisively with a sense of urgency
Passion
We challenge the status quo with energy and enthusiasm
Accountability
We focus on outcomes and deliver on commitments
Sincerity
We act boldly in an open and honest manner
Respect
We treat others as we expect to be treated in attitude,
communication and personal safety
Costa's character based workplace culture has direct benefits
for our customers.
- Highly motivated and committed employees.
- Maintenance and development of expertise through high levels of
staff retention.
- Consistency of service and reduced cost through absenteeism
which is well below industry averages.
- Stable operations stemming from enduring workplace
harmony.
- Flexible people with an inherent willingness to change to meet
customers' operational requirements.
Safety
Nothing we do is worth hurting our people!
Satisfaction
Costa Logistics understands long term engagement with its
customers only comes from satisfying the customer and supporting
stakeholders.
Ensuring that we meet shareholder expectations means that the
company has the stability, financial capacity and talent to grow
with our customers over the long term.
